Posted by Leanne Lloyd-Fairey on 24 August 2016 09:08 AM
After you have received an RMA number (also known as an RGA number) from Baseline Support, properly pack the products in the original packaging or in Baseline approved packaging. Place any sensitive components such as boards or other electronics in anti-static bags.
Prepare a shipping label for the package that clearly shows the RMA number. See the example below.