Baseline strives to provide the best products possible, and we back
that up with the best support available. Baseline has an established
return merchandise authorization (RMA) process (also known as return
goods authorization (RGA)) that enables customers...
An RMA is a return merchandise authorization. It is also known as an
RGA (return goods authorization). This authorization is required
whenever a customer or distributor wants to return a product to
Baseline for warranty or repair.
When Baseline creates ...
* After you have received an RMA number (also known as an RGA
number) from Baseline Support, properly pack the products in the
original packaging or in Baseline approved packaging. Place any
sensitive components such as boards or other electronics in
an...